Terms of use
These terms of use apply between Herakles Analytics AB and the organization using Munvig. The service is intended for businesses and other organizations. These terms are effective from 29 October 2026 for new agreements.
Munvig is supplied by Herakles Analytics AB, Swedish registration number 559448-3629. Postal address: c/o BERGMAN, Sibyllegatan 69 II, 114 43 Stockholm, Sweden.
Privacy and legal contact: contact@h6s.eu
The service
Munvig is provided as is. Features may change and interruptions or errors may occur. Unless otherwise agreed in writing, we do not guarantee particular availability, sales or other results. Do not use the service for safety-critical tasks or as the only storage location for important material.
AI can hallucinate
Munvig’s AI can hallucinate: it may say or write incorrect, invented, misleading or incomplete information and make unsupported promises. AI statements are not binding commitments by Herakles Analytics AB or the customer organization. Check facts, summaries and other AI content before using or relying on it. To the extent permitted by law, Herakles Analytics AB accepts no responsibility for what the AI says or writes, its accuracy or the consequences of its use.
The organization’s responsibilities
You are responsible for having permission to use your contact data, text, images and voices, informing the people concerned and ensuring your outreach and follow-up comply with applicable rules. Review AI-generated content before using it. Do not provide sensitive personal data or material you have no right to use. Protect accounts and grant access only to the right people. This does not remove the Munvig supplier’s own obligations.
Fees and termination
Pricing, subscription period, scope and any token or other usage charges are set out in the parties’ agreement or the customer’s accepted order. Cancellation and the date the subscription ends follow the agreed subscription period and notice period. Misuse or security risks may result in suspension. When the agreement ends, data return and deletion are handled under an executed data processing agreement and applicable law; ending access does not automatically delete every copy.
Limited liability
Munvig is used at your own risk and provided as is without warranties, to the extent permitted by law. To that extent, Herakles Analytics AB disclaims all liability for the service and its use, including AI statements, interruptions, errors, data loss and direct or indirect loss, such as lost profits or business opportunities. If liability for damages nevertheless arises, the company’s aggregate liability under the agreement is limited to 15% of the agreed fixed annual Munvig subscription fee, excluding VAT and all extra tokens, token purchases and other usage charges. For monthly pricing, the annual fee means twelve times the fixed monthly fee. For a free service with no agreed fixed fee, the calculation base is zero. This is one aggregate cap for all claims, not a cap per event. The exclusions and cap do not apply to intent or gross negligence or where mandatory law prohibits the limitation. They do not restrict data subjects’ compensation rights under GDPR or the company’s obligations under GDPR and the data processing agreement.
Agreement and Swedish law
Swedish law applies, subject to mandatory rules. A separate written service agreement takes precedence on commercial matters. An executed data processing agreement takes precedence on personal-data processing. These terms do not replace a data processing agreement. The customer organization and acceptance of these terms must be documented between authorized parties before use begins. Publication does not change existing agreements; amendments require agreement. A link, sign-in or Start demo click does not by itself constitute documented contractual acceptance.